Tuesday 27 October 2015

STOP, LOOK and LISTEN

TO Sme Owners

Really important to do this when it is time to focus on your clients, sorry focus all the time on you clients.
This is your most important daily function.

Set aside time every day, implement SLL.
Do you phone clients on a regular bases, especially when you have a sales team.
Do you wonder why business from a client has dropped of, or increased, stop, think about.
Do you ask clients for feedback, I have a client that after every deal done, the client is contacted, yes hard work, not time consuming!!!!!,

When clients become a pain, you have become arrogant, you are driven by your EGO, sure there are some clients you must fire, but you get my drift.
NEVER NEVER ever stop thinking about SLL

Till next time may the Force be with YOU

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