Tuesday, 27 October 2015


TO Sme Owners

Really important to do this when it is time to focus on your clients, sorry focus all the time on you clients.
This is your most important daily function.

Set aside time every day, implement SLL.
Do you phone clients on a regular bases, especially when you have a sales team.
Do you wonder why business from a client has dropped of, or increased, stop, think about.
Do you ask clients for feedback, I have a client that after every deal done, the client is contacted, yes hard work, not time consuming!!!!!,

When clients become a pain, you have become arrogant, you are driven by your EGO, sure there are some clients you must fire, but you get my drift.
NEVER NEVER ever stop thinking about SLL

Till next time may the Force be with YOU

Wednesday, 7 October 2015


TO SME Owners

Hi it would be great of you to mail me on guywdaines@vodamail.co.za your title or if you are an sme owner, I will not put you on my mailing list unless you ok it.
The objective is for me to obtain a feel for my Audience, given that my blog is read world wide.
Thank you it will really help me focus on the type of blog content going forward, some research.

Negotiate a BETTER deal, how,
-When you win a deal,your client must also feel that they won
-Understand the different personality styles of those you are dealing with, analytical, amicable,expressive, driver/control freak-it helps big time.
-Have a willingness to accept disagreement
-Are you a good judge of character
-Make sure you have done your homework.

cool, hope this helps you.
Till next time may the Force be with You.