Wednesday, 12 August 2015

Think you know your Clients

To SME Owners

Yes we all fall into thinking that we know our clients really well, but do we.
Have you got in place effective, ongoing plans and strategies for assessing clients and their needs.
- if not you could lose the upper hand when it comes to doing ongoing business with them.

- so as a SME owner how are you keeping in constant touch,
- what promotional plans have you in place to connect, what are the key TOUCH POINTS.

- which clients refer business to you
- how are your clients growing
- do you have a feel for your clients market, their opposition, their suppliers.
 YEP this is all important stuff, your competitors are fighting every day to take your clients away, simple English.

So go set up a system so you can be up to speed on YOUR CLIENTS.

Till next time may the Force be with you.

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